IOS开发者账号被调查(Other - Other)怎么办?附解决办法

发布于 2021-03-03 14:42:30

Ios开发者账号被other怎么办?other也不是完全没救的,先不要慌,我举例了几种other的邮件,逐个分析,希望对开发者们有所帮助

审核详情类型
类型1:态度中立型
Hello,
The review of your app is taking longer than expected. Once we have completed our review, we will notify you via Resolution Center.
If you would like to inquire about the status of this review, you may file a request via the Apple Developer Contact Us page
Best regards,
App Store Review
对于这样的回复,情况可能会乐观一点,苹果要么是进行例行检查,要么是审核资源紧张,对部分产品进行拖延审核。

类型2:态度严厉型
Hello,
We are unable to continue this app’s review because your Apple Developer Program account is currently under investigation for not following the App Store Review Guidelines’ Developer Code of Conduct.
……
对于类型2,可能性质不太乐观,苹果肯定是发现了你的app(或者账号)有什么猫腻才会有这样的回复。
询问结果
一般来说,如果自己确实没有违规,遇到第一种类型的Other,可以回复苹果进行询问,看看会不会收到苹果的如下回复。

Hello,
Thank you for contacting App Store Review about the review of your app, ''XXXXXX.’'
We understand your concern regarding the extended review time of your app. However, we still need additional time for review.
No action has been taken against your app at this time, and we have escalated your request to the appropriate internal team. After we complete your app’s review, we will notify you via Resolution Center of any next steps.
We appreciate your continued patience.
Your case number is XXXXXXXX.
Best regards,
Johanna
App Store Review
如果收到的是如上结果,情况就较为乐观。一般来说,经过几个工作日的调查,调查结束后会收到如下信息。

Hello,
We are writing to let you know that we have completed our investigation of your Apple Developer Program account. You may now submit apps for review, and we will continue with the review of this app. If we find any issues during our review, we will communicate them via Resolution Center. Otherwise, your app will be approved.
Please note that all apps submitted to the App Store are reviewed against the App Store Review Guidelines, including the Developer Code of Conduct.
You can avoid future investigations by ensuring your apps don’t attempt to mislead or harm customers or undermine the review process. Be sure to review the App Store Review Guidelines and read the Developer Code of Conduct so you understand our requirements prior to submitting any apps for review.
Best regards,
App Store Review
那恭喜你,起码你的账号不会有什么风险了,接下去就会进入正常的针对app内容本身的审核流程。

总结分析
容易被调查的账号多是:

  1. 新账号。
  2. 中国大陆账号。
  3. 有过黑历史的账号关联。

原因其实大家都懂的,就是市场被国内的钻营取巧的开发团队玩烂了,以至于个人开发者也容易被误伤遭殃。算是某种类型的歧视吧。

怎么判断是机审结果还是人审结果
一般而言审核时间在10分钟以内的,基本可以确认是机审的结果。以 We are unable to continue this app’s review为开头的,基本可以断定是机审。
如果审核时间超过了10分钟,据网友猜测应该是先机审后人工决策的结果。
这篇文章就分析到这了,有人还有疑惑的欢迎和我交流问题~
另外快上架技术群欢迎各位的加入:1020585630

5 条评论

发布
问题